This is the story of trying to get high speed internet access where i live in philadelphia.
Let's start with Verizon.
Call them up. Give them the address. Can't find the address in their database. Hmmm. We'd like to see if we can get FIOS. Waiting on hold. Time passes. The rep can't find our address. Three people have lived there before us. Still can't find our address.
Ok so no Verizon. If they don't even know our address that spells bad news for the whole process.